Assistix – Service Reports

Assistix is the simple field service app for technicians: customer requests, work orders, job sheets, signatures and PDF service reports, all in one place. No account, no subscription: your data stays on your phone.

Made for maintenance and repair technicians: HVAC and boiler technicians, electricians, plumbers, IT support, solar installers, alarm and gate technicians, appliance repair and maintenance pros.

EMAILS THAT BECOME TICKETS

• Connect your work mailbox: new customer emails arrive as requests to sort
• Create a ticket, add to an existing one or discard with one tap
• Signatures, antivirus banners and forwarded-message headers removed automatically
• Reply to customers with ready-made quick replies

AT THE CUSTOMER

• Start and stop the work timer: hours are saved automatically
• Parts from your own price list, with quantities and prices
• Checklists ready for each trade (boiler service, air conditioning, electrical…)
• Before and after photos
• Customer signature on the phone and a professional PDF service report (job sheet), numbered automatically
• Send the report via WhatsApp, email or any app

LABOUR AND BILLING

• Hourly rate, call-out fee and mileage: totals worked out for you
• Special rate per customer, warranty/free jobs, hidden prices for single parts
• "To bill" list and Excel export for your accountant

CUSTOMERS, EQUIPMENT AND SCHEDULE

• Import customers from your phone contacts
• Equipment with brand, model, serial number and full job history
• Service due dates with reminders
• Day and week schedule, with a WhatsApp message to confirm the appointment

AND MORE

• Two ways of working: jobs and reports only, or full tickets
• Built-in user guide
• Backup to a single file (with optional password) you can save on Google Drive
• Light and dark theme, Italian and English

Launch offer: all features are free. The app shows a small banner at the bottom of lists, never during your work.